Subject:
Motorola Razr, Motorola Razr 5G - Captured Video  Playback, Clicking Noise

Model Affected : XT2071-x

Level Of Repairs: Level 1

Problem:
Motorola is aware of a potential customer experience issue on the Motorola Razr 2020 / Razr
5G product. Some users reported hearing a “constant clicking” noise over the audio in their
captured video playback. 
Engineering analysis determined that this issue was caused by a recent Google Play Store
update to MotoDisplay App (v07.56.0) released on September 16, 2020. See image below for
App Version identification.