Moto G9 Power, Moto G 5G - Initial Setup Wizard Google Backup/Restore “Copy Apps&Data” Feature
Model Affected: XT2091-3/4, XT2113-3
Level Of Repairs Level 2
Problem:
Motorola is aware of a potential customer experience issue on the Moto G9 Power and Moto G
5G products, during initial device setup. Some users reported that, when attempting to
Restore their Google Account from a previous device with a Security (Pin/Pattern/Password)
Lock, their new device would get stuck after entering Security (Pin/Pattern/Password) Lock
information to Copy Apps&Data.
Solution:
