Moto G9 Power Moto G 5G Initial Setup Wizard Google Backup “Copy Apps&Data”

Started by Xeontec, September 10, 2024, 09:39:44 AM

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Xeontec

Moto G9 Power, Moto G 5G - Initial Setup Wizard Google Backup/Restore "Copy Apps&Data" Feature

Model Affected: XT2091-3/4, XT2113-3
Level Of Repairs Level 2

Problem:

Motorola is aware of a potential customer experience issue on the Moto G9 Power and Moto G
5G products, during initial device setup. Some users reported that, when attempting to
Restore their Google Account from a previous device with a Security (Pin/Pattern/Password)
Lock, their new device would get stuck after entering Security (Pin/Pattern/Password) Lock
information to Copy Apps&Data.

Solution:
:aqui: